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Numerics

Help Scout

Productivity By Mailbox

Ticket resolved trend

The trend of conversations with a Closed status, for a specific mailbox within your chosen time span.

Track your Help Scout team's performance with Numerics' Ticket Resolved Trend widget. Monitor closed conversations for a chosen mailbox in real-time.

Numerics' Ticket Resolved Trend widget for Help Scout visualizes the trend of conversations with a Closed status in a specific mailbox over a chosen time span using an interactive line graph. Keep a pulse on your customer support team's performance in real-time and identify areas of improvement quickly with this widget on your dashboard.

Line Graph widget visualization type example

The Line Graph widget visualization type in Numerics.

Benefits of Tracking Ticket resolved trend in Help Scout customer support dashboards

With Numerics' Ticket Resolved Trend widget for Help Scout, you can keep a pulse on your customer support team's performance in real-time. Visualize the trend of closed conversations in a specific mailbox over a chosen time span and identify areas of improvement. By keeping track of this KPI on a dashboard, you can make informed decisions quickly and take your business to the next level.

Full Integration Details:

Help Scout Dashboards

Part of the help scout

Productivity By Mailbox Widget Pack

Track customer support performance with KPIs like resolution times and more with Help Scout dashboards.

See all widgets in this pack

More Help Scout Widget Packs:

Personal Help Scout KPIs Widget Pack

Track personal customer service KPIs and metrics in a Help Scout dashboard in real time.

User By Help Scout Mailbox Widget Pack

Get customer success metrics at an agent level to understand their individual KPI performance from Help Scout data.

Support Team By Help Scout Mailbox Widget Pack

Monitor support teams KPIs like new conversations, resolution and response times on a Help Scout dashboard.

Overall Company Help Desk KPIs Widget Pack

Improve customer support KPIs and metrics with dashboards designed with Help Scout data.

Company By Mailbox Widget Pack

Monitor company customer support data for a specific mailbox in a Help Scout dashboard.

Overall Productivity Widget Pack

Build dashboards to track overall performance and productivity of your help desk with customer success metrics from Help Scout data.

Overall Conversation Widget Pack

Build dashboards with your Help Scout account to track and improve customer success metrics and KPIs.

Conversation By Mailbox Widget Pack

Connect to your Help Scout data to build dashboards that track KPIs and metrics for a mailbox in real time.

Overall Happiness Widget Pack

Monitor overall customer happiness KPIs and metrics in dashboards from Help Scout data.

Knowledge base KPIs Widget Pack

Build dashboards to track performance and metrics of knowledge base from Help Scout data in real time.

Customer Success Metrics By Mailbox Widget Pack

Track customer happiness KPIs for on a Help Scout dashboard.

Chat KPIs Widget Pack

Track chat performance KPIs and metrics in a Help Scout dashboard.

Phone KPIs Widget Pack

Monitor progress of support professionals with metrics and KPIs from Help Scout data for phone calls.

Help Scout Integration Specifications:

Widget Templates:

147

Authentication Type:

OAuth

Supported plans:

All

API Rate limit:

10 Requests every 5 seconds

Based on the official Help Scout API limits.

Help Scout, PBC Support:

Help Scout Support

Numerics at Help Scout

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Help Scout on Twitter

Help Scout on Linkedin

Help Scout on YouTube

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Get started with your custom KPI dashboards for FREE!

Made for Mac, iPad, iPhone, Apple Watch & Apple TV.

Get Numerics

Get started with your custom KPI dashboards for FREE!

Get Numerics

Get started with your custom KPI dashboards for FREE!