Average replies to resolve conversations
The total number of replies sent to the customer by a chosen team before the conversation is resolved, for a specific Help Scout mailbox within your chosen time span on dashboards.
Track team reply metrics for your Help Scout mailbox with Numerics' Average Replies to Resolve Conversations widget. Empower your team to improve customer satisfaction.
The Average Replies to Resolve Conversations widget from Numerics' Help Scout widget pack gives you a quick and easy way to track team reply metrics for your chosen time span. This powerful and intuitive Number widget lets you see the total number of replies sent to your customers by your team before the conversation is resolved, all in one glance. With Numerics' secure and scalable design, you can trust that your data is accurate and up-to-date, empowering you to make the best decisions for your business.
Benefits of Tracking Average replies to resolve conversations in Help Scout customer support dashboards
The Average Replies to Resolve Conversations widget from Numerics' Help Scout widget pack lets you track team reply metrics for your chosen time span. This KPI offers valuable insight into how effectively your team is resolving customer conversations. By keeping track of this metric in real-time on your dashboard, you can make informed decisions to improve your team's performance and customer satisfaction. With Numerics' secure and scalable design, you can trust that your data is accurate and up-to-date, empowering you to make the best decisions for your business.
Full Integration Details:
Part of the help scout
Support Team By Help Scout Mailbox Widget Pack
Monitor support teams KPIs like new conversations, resolution and response times on a Help Scout dashboard.
More Help Scout Widget Packs:
Help Scout Integration Specifications:
Widget Templates:
147
Authentication Type:
OAuth
Supported plans:
All
API Rate limit:
10 Requests every 5 seconds
