Average response time
The average amount of time a customer is waiting for a response from your chosen team, for a specific mailbox within your chosen time span.
Track your Help Scout team's average response time in real-time with Numerics' text label widget. Optimize your team's performance today.
Track your Help Scout team's average response time in real-time with Numerics' text label widget. Keep on top of your customer support team's performance with this powerful KPI. With the ability to customize your dashboard and visualize your data in a variety of ways, Numerics empowers you to stay informed and take action when it matters most.
Benefits of Tracking Average response time in Help Scout customer support dashboards
In today's fast-paced business world, staying ahead of the competition requires quick thinking and informed decision-making. With Numerics' Help Scout Support Team widget, you can track your team's average response time to customers in real-time. This powerful KPI gives you the information you need to make data-driven decisions, optimize your team's performance, and ensure that your customers are receiving the support they need. With the ability to customize your dashboard and visualize your data in a variety of ways, Numerics empowers you to stay informed and take action when it matters most.
Full Integration Details:
Part of the help scout
Support Team By Help Scout Mailbox Widget Pack
Monitor support teams KPIs like new conversations, resolution and response times on a Help Scout dashboard.
More Help Scout Widget Packs:
Help Scout Integration Specifications:
Widget Templates:
147
Authentication Type:
OAuth
Supported plans:
All
API Rate limit:
10 Requests every 5 seconds
