Conversations
The total number of active or updated support conversations by a chosen team for a specific mailbox within your chosen time span.
Keep an instant overview of active or updated support conversations by team with help from Conversations widget by Numerics for Help Scout.
The Conversations widget by Numerics for Help Scout is a Number widget that lets you track the total number of active or updated support conversations by a chosen team for a specific mailbox within your chosen time span. With its clear and concise display, you can easily monitor your team's performance and identify areas of improvement to drive growth and success.
Benefits of Tracking Conversations in Help Scout customer support dashboards
The Conversations widget by Numerics for Help Scout gives you an immediate overview of the total number of active or updated support conversations by a chosen team for a specific mailbox within your chosen time span. By tracking this KPI using a dashboard, you can stay aware of its real-time value at all times. This helps you keep up with customer demands, identify areas of improvement, and stay on top of your support team's workload. With this widget, you can easily monitor your team's performance and make informed decisions to drive growth and success.
Full Integration Details:
Part of the help scout
Support Team By Help Scout Mailbox Widget Pack
Monitor support teams KPIs like new conversations, resolution and response times on a Help Scout dashboard.
More Help Scout Widget Packs:
Help Scout Integration Specifications:
Widget Templates:
147
Authentication Type:
OAuth
Supported plans:
All
API Rate limit:
10 Requests every 5 seconds
