Track your team's customer support progress with real-time updates using Numerics' Help Scout Customers Helped widget.
The "Customers Helped" widget in Numerics is a number-type widget that displays the total number of customers replied to by a chosen team for a specific mailbox within your chosen time span. With this widget, you can easily track this KPI with real-time updates and stay on top of your support team's progress. This allows you to make data-driven decisions that improve your team's efficiency and ultimately lead to happier customers.
Benefits of Tracking Customers helped in Help Scout customer support dashboards
Keeping track of how many customers your support team has replied to for a specific mailbox is vital to ensuring customer satisfaction. With Numerics' "Customers Helped" widget, you can easily track this KPI with real-time updates. This allows you to stay on top of your support team's progress and identify areas for improvement. By having this information at your fingertips, you can make data-driven decisions that improve your team's efficiency and ultimately lead to happier customers.
Full Integration Details:
Part of the help scout
Support Team By Help Scout Mailbox Widget Pack
Monitor support teams KPIs like new conversations, resolution and response times on a Help Scout dashboard.
More Help Scout Widget Packs:
Personal Help Scout KPIs Widget Pack
Track personal customer service KPIs and metrics in a Help Scout dashboard in real time.
User By Help Scout Mailbox Widget Pack
Get customer success metrics at an agent level to understand their individual KPI performance from Help Scout data.
Overall Company Help Desk KPIs Widget Pack
Improve customer support KPIs and metrics with dashboards designed with Help Scout data.
Company By Mailbox Widget Pack
Monitor company customer support data for a specific mailbox in a Help Scout dashboard.
Overall Productivity Widget Pack
Build dashboards to track overall performance and productivity of your help desk with customer success metrics from Help Scout data.
Productivity By Mailbox Widget Pack
Track customer support performance with KPIs like resolution times and more with Help Scout dashboards.
Overall Conversation Widget Pack
Build dashboards with your Help Scout account to track and improve customer success metrics and KPIs.
Conversation By Mailbox Widget Pack
Connect to your Help Scout data to build dashboards that track KPIs and metrics for a mailbox in real time.
Overall Happiness Widget Pack
Monitor overall customer happiness KPIs and metrics in dashboards from Help Scout data.
Knowledge base KPIs Widget Pack
Build dashboards to track performance and metrics of knowledge base from Help Scout data in real time.
Customer Success Metrics By Mailbox Widget Pack
Track customer happiness KPIs for on a Help Scout dashboard.