Ratings
The total number of ratings received for support responses by a chosen team for a specific mailbox within your chosen time span.
Monitor team performance with real-time insights. Get total ratings received for a specific mailbox within your selected time span.
The Numerics Ratings widget for Help Scout is a Number widget that displays the total number of ratings received by a chosen support team for a specific mailbox within your selected time span. This widget provides a quick and easy way to monitor your team's performance, giving you real-time insights into how many ratings your team has received. By keeping this KPI front and center on your dashboard, you can optimize your team's workflow to provide better support to your customers.
Benefits of Tracking Ratings in Help Scout customer support dashboards
When it comes to managing a support team, keeping track of key metrics is essential. The Numerics Ratings widget for Help Scout makes it easy to monitor your team's performance with real-time insights. With this widget, you can quickly see how many ratings your team has received, helping you to optimize their workflow and provide better support to your customers. By keeping this KPI front and center on your dashboard, you can ensure that you are always aware of how your team is doing and make informed decisions to improve their performance.
Full Integration Details:
Part of the help scout
Support Team By Help Scout Mailbox Widget Pack
Monitor support teams KPIs like new conversations, resolution and response times on a Help Scout dashboard.
More Help Scout Widget Packs:
Help Scout Integration Specifications:
Widget Templates:
147
Authentication Type:
OAuth
Supported plans:
All
API Rate limit:
10 Requests every 5 seconds
