Resolved conversations
The total number of conversations with atleast one reply and a Closed status by a chosen team, for a specific mailbox within your chosen time span.
Track closed conversations in Help Scout mailbox with Numerics Resolved Conversations widget. Improve response times and increase customer satisfaction.
Track the number of closed conversations in your Help Scout mailbox with Numerics' Resolved Conversations widget. This widget displays the total number of conversations with at least one reply and a Closed status, allowing you to stay on top of support metrics and identify areas for improvement. The widget offers an interactive visualization of the data, allowing you to quickly recognize trends and make data-driven decisions to improve response times and increase customer satisfaction.
Benefits of Tracking Resolved conversations in Help Scout customer support dashboards
This Resolved Conversations widget for Help Scout Mailbox in Numerics empowers users to effectively track the number of closed conversations. Real-time monitoring of this KPI helps teams stay on top of their support metrics and identify areas for improvement. This widget offers an interactive visualization of the data, allowing users to quickly recognize trends and make data-driven decisions. With the ability to customize the time span and team, this widget provides a comprehensive view of support performance, helping teams to improve their response times and increase customer satisfaction.
Full Integration Details:
Part of the help scout
Support Team By Help Scout Mailbox Widget Pack
Monitor support teams KPIs like new conversations, resolution and response times on a Help Scout dashboard.
More Help Scout Widget Packs:
Help Scout Integration Specifications:
Widget Templates:
147
Authentication Type:
OAuth
Supported plans:
All
API Rate limit:
10 Requests every 5 seconds
