Conversations created
The total number of conversations created by a chosen user for a specific mailbox within your chosen time span.
Track total conversations created by a chosen user for a specific mailbox within your chosen time span in real-time.
The User By Help Scout Mailbox - Conversations Created widget is a Number widget that displays the total number of conversations created by a chosen user for a specific mailbox in real-time. The widget provides a clear and concise way to track this KPI, empowering you to identify trends and shifts in customer behavior and make data-informed decisions. With the customizable widget, you can tailor the display to your specific needs and gain insights into your team's performance effortlessly.
Benefits of Tracking Conversations created in Help Scout customer support dashboards
With Numerics’ User By Help Scout Mailbox widget, track the total number of conversations created by a chosen user for a specific mailbox in real-time. By being aware of the KPI's real-time value at all times, you can quickly identify trends and shifts in customer behavior, and take immediate action to maintain or improve customer satisfaction. With the customizable widget, you can tailor the display to your specific needs and gain insights into your team's performance effortlessly, empowering you to make data-informed decisions.
Full Integration Details:
Part of the help scout
User By Help Scout Mailbox Widget Pack
Get customer success metrics at an agent level to understand their individual KPI performance from Help Scout data.
More Help Scout Widget Packs:
Help Scout Integration Specifications:
Widget Templates:
147
Authentication Type:
OAuth
Supported plans:
All
API Rate limit:
10 Requests every 5 seconds