Track customer satisfaction with Help Scout Mailbox's pie chart widget. Stay on top of satisfaction levels and make informed decisions.
Track customer happiness distribution by ratings with Numerics' Help Scout Mailbox widget. The pie chart widget lets you visualize customer happiness scores broken down by the ratings received for support responses, empowering you to stay on top of satisfaction levels and make informed decisions to improve your support processes.
Benefits of Tracking Customer happiness distribution by ratings in Help Scout customer support dashboards
Knowing the customer happiness distribution by ratings is crucial to improving customer satisfaction and retention. Without accurate and real-time data on this KPI, businesses may struggle to identify and address issues in their support responses. With Numerics' pie chart widget, tracking this KPI is made simple and visually appealing, allowing businesses to stay on top of their customer satisfaction levels and make informed decisions to improve their support processes.
Full Integration Details:
Part of the help scout
User By Help Scout Mailbox Widget Pack
Get customer success metrics at an agent level to understand their individual KPI performance from Help Scout data.