Track your support team’s mailbox ratings in real-time with Numerics’ Ratings widget for Help Scout. Stay ahead of the competition.
The Ratings widget in Numerics provides a real-time tally of the total number of ratings received for support responses by a chosen user for a specific mailbox. This Number widget type allows you to quickly and easily monitor a crucial KPI for your support team, making it easier than ever to identify areas for improvement and stay ahead of the competition.
Benefits of Tracking Ratings in Help Scout customer support dashboards
Track your support team’s mailbox ratings in real-time with Numerics’ Ratings widget. Stay on top of your support team’s performance with a quick glance at the total number of ratings received for support responses by a specific user for a chosen mailbox. With Numerics’ Ratings widget, you can identify areas for improvement and make informed decisions to grow your business. Get real-time insights on your team’s performance and stay ahead of the competition with Numerics.
Full Integration Details:
Part of the help scout
User By Help Scout Mailbox Widget Pack
Get customer success metrics at an agent level to understand their individual KPI performance from Help Scout data.
More Help Scout Widget Packs:
Personal Help Scout KPIs Widget Pack
Track personal customer service KPIs and metrics in a Help Scout dashboard in real time.
Support Team By Help Scout Mailbox Widget Pack
Monitor support teams KPIs like new conversations, resolution and response times on a Help Scout dashboard.
Overall Company Help Desk KPIs Widget Pack
Improve customer support KPIs and metrics with dashboards designed with Help Scout data.
Company By Mailbox Widget Pack
Monitor company customer support data for a specific mailbox in a Help Scout dashboard.
Overall Productivity Widget Pack
Build dashboards to track overall performance and productivity of your help desk with customer success metrics from Help Scout data.
Productivity By Mailbox Widget Pack
Track customer support performance with KPIs like resolution times and more with Help Scout dashboards.
Overall Conversation Widget Pack
Build dashboards with your Help Scout account to track and improve customer success metrics and KPIs.
Conversation By Mailbox Widget Pack
Connect to your Help Scout data to build dashboards that track KPIs and metrics for a mailbox in real time.
Overall Happiness Widget Pack
Monitor overall customer happiness KPIs and metrics in dashboards from Help Scout data.
Knowledge base KPIs Widget Pack
Build dashboards to track performance and metrics of knowledge base from Help Scout data in real time.
Customer Success Metrics By Mailbox Widget Pack
Track customer happiness KPIs for on a Help Scout dashboard.