Zendesk KPI Widgets

The total number of new support tickets awaiting response.

The total number of open support tickets.

The total number of tickets in your group for your chosen priority and time span.

The total number of tickets in your group for your chosen status and time span.

The total number of tickets in your group for your chosen tag and time span.

The total number of tickets for your chosen priority and time span.

The total number of tickets for your chosen status and time span.

The total number of tickets for your chosen tag and time span.

The total number of assigned tickets for your chosen agent.

The total number of collaborated tickets for your chosen agent.

The total number of customers for your chosen tag and time span.

The total number of followed tickets for your chosen agent.

The total number of organization subscriptions for your chosen agent.

The total number of requested tickets for your chosen agent.

The total number of users for your chosen role and time span.

The total number of support tickets in the selected view.

The total number of bad satisfaction ratings received from customers for support responses.

The total number of good satisfaction ratings received from customers for support responses.

The total number of satisfaction ratings received from customers for support responses.