Updated
Zendesk Dashboard
Track & share your Zendesk KPIs in real-time with the Numerics dashboard app for your iPhone, iPad, Mac, Apple TV and Apple Watch.
Numerics integrates with Zendesk enabling you to visualize the efficiency of your brand or company's customer phone support experience.
With Numerics, Track high level Zendesk KPIs including new tickets, solved and unsolved tickets, customer provided satisfaction ratings and uncover actionable insights across your data. Now focus on the KPIs that matter most and make data-driven decisions anywhere, every time!
Zendesk is a cloud-based customer support platform that helps build customer relationships that are more meaningful and productive.
KPIs & Key Metrics for Zendesk Dashboards
Build live customer support dashboards using the pre-designed Zendesk dashboard widgets or KPI templates listed below.
Basic
Groups
Tickets
Users
Views
Satisfaction
A Native Zendesk Dashboard App for all your Apple devices
Zendesk Metrics Everywhere!
Have your KPIs & metrics break out of your customer support dashboard app into other parts of your devices.
Lock-screen widgets on your iPhone.
Keep track of your most important customer service metrics of Zendesk right from your iPhone lock screen.
Notification center widgets for your Mac.
Connect your Zendesk metrics to your MacOS sidebar.
Zendesk data driven home screens for your iOS Devices.
Native home screen widgets for your iPad & iPhone powered by data from your Zendesk account.
Watch complications for your Apple Watch faces.
Design a custom customer support watch face using Zendesk data.
Make Siri Zendesk data aware!
"Hey Siri, what is the number of total new tickets?"
The value of number of total new tickets is 83 tickets
Stream & share Zendesk KPIs with other users.
Stream a customer support dashboard to other Numerics users & co-create dashboards with your team in real-time via secure iCloud sharing & collaboration with Messages.
Related Documents:
Related Blog Posts:
Customer Spotlight
Phil Steadman, VP of Operations - Ajax Mazda explains how they use Numerics across their 5 dealerships in Ontario, Canada.